The Elderly Whole Foods Cashier Stole from Me

by MirandaMowbray on January 10, 2013

Have I ever told you that Thursday is my favorite day of the week? Well, it is. I guess I like the anticipation of Friday better than the actual Friday itself.

I don’t have any crazy celebratory Thursday plans, because I have a ton of work that I have to finish up by tonight, but later on my Mom and I are going to catch up and have some girl time, with dinner at Panera and then a movie.

 

What’s your favorite thing to get at Panera?

I haven’t decided what I’m getting yet, but I’m thinking about their Chicken Cobb Salad… it’s so good!

 

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We’re going to see the Cirque du Soleil: Worlds Away 3D movie. It looks so cool! I’ve actually have a paralyzing fear of 3D movies ever since I was a little kid, but I just went to see the Monster’s Inc. 3D movie and was fine, so I’m going to take on a chance on this one, too. I’ll let you know how terrifying it was tomorrow. If I survive.

Do you have any weird, irrational fears like that?

No? … Just me?

 

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So, this is completely random, but the weirdest thing happened to me at Whole Foods today. I don’t know if you ever feel like this but, whenever I go to Whole Foods, I just kind of assume that people are going to think I have money… Like, the “Whole Foods” kind of money. Even if I’m wearing my rattiest pair of “errand sweatpants.”

But I never expected to be judged by the cashier. And when I say judged… I mean “stolen from.”

wholefoods

I’m definitely overreacting about this, but I was pretty shocked and, honestly, a little horrified. I came in and grabbed my bulk-bin Israeli couscous (which, by the way, they have recently started calling it, very PC, “Middle Eastern Couscous”) and black peppercorns, and mosied (a.k.a. hobbled) my way up to the registers. The bill came to $11 and change, and I handed over a $20. I can clearly see from the screen that the change I’m supposed to get comes to $8.07, so I was a little surprised when I was handed back only $8.

Seeing the look of confusion on my face, the elderly cashier just looked at me and said “I put it in for you.”

…. Huh? I don’t know where you put it, lady, but it for sure wasn’t in my hand. Again, she tells me “I put it in for you! Here, when there are coins left over, we just take it from you so that you don’t have a pocket full of change.” Still not totally understanding. I forfeited my $0.07 with a confused “… Okay,” and walked away. About five and a half steps later, it hits me…

She STOLE from me!!!

There was nothing I could do about it at the time, because I was on my way to my physical therapy appointment and didn’t want to be late, so I called up Whole Foods when I got home. I know that it’s not like they could give me my $0.07 over the phone, but I wanted to make sure that was this lady told me was legit because, at this point, I’m way too curious.

So I call up the customer service lady and, no… of course that’s not the company policy. I feel better now that I know Whole Foods isn’t actively trying to steal from people, but it was still such a weird experience. Obviously I had to share! (a.k.a. this is the most exciting thing to happen to me all week).

 

Has anything like this ever happened to you?

{ 13 comments… read them below or add one }

The Candid RD (Gina) January 10, 2013 at 8:01 am

This story hits close to my heart. I was fired once for not giving someone their thirty two cents change. Yep. Fired over 32 cents.

I love Thursday’s too. Not sure why, but I do! And….I order salad and soup (usually black bean) at panera, with a side of the chips. Yes, I splurge on chips because I can’t eat apples!
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MirandaMowbray January 10, 2013 at 4:41 pm

Ooh black bean soup sounds good, I didn’t even know they had that! Speaking of which, I LOVE Mama Pea’s black bean soup recipe.

Wait, really?? Why didn’t you give them their change? I definitely don’t think it’s a bad enough thing to be fired over, though! I hope she didn’t get fired, but who knows… she could’ve been doing that to everybody — that would add up!

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Amy @Macncheesenpeas January 10, 2013 at 9:39 am

that is so weird!!!! Nothing like that has ever happened to me! It’s only 7 cents but, still, it’s the principle!
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MirandaMowbray January 10, 2013 at 4:42 pm

Exactly!! Yeah, it was really weird. I just hope that she wasn’t doing that to other people, too!

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Alex @ therunwithin January 10, 2013 at 11:01 am

WHAT sorry I would have flipped my shit, i don’t do that. I am so cheap so that would have been like really? I like my change? that is a hilarious story
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MirandaMowbray January 10, 2013 at 4:43 pm

Haha, yeah, I agree with you. I DEFINITELY would’ve said something if I wasn’t so tired and confused by it.

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Rachel @Healthy Chicks January 10, 2013 at 5:20 pm

haha.. ugh I had an awful experience once at CVS where they automatically had me “donate” $2 to their cause. I know it was just $2, but I simply didn’t understand. I told them I changed my mind and didn’t want to purchase from them after all, and returned all my stuff. I was annoyed. It wasn’t about the $2…just the comment. I also told them that I donate and give my $ in other ways and really didn’t feel the need to support their cause/never intended to. Not to mention I was broke.
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MirandaMowbray January 10, 2013 at 5:40 pm

That sucks!! Yeah, exactly. That’s how I felt with my situation. Like, just because I’m at WHOLE FOODS doesn’t mean that I’m not a broke just-graduated-from-college 21-year old with expenses that that $0.07 could’ve marginally helped with.

I actually used to work at CVS, and I know exactly what you’re talking about. To explain, there’s a button on the register that you can hit, which adds the $2 to the person’s bill (but you’re obviously supposed to ask them first). Especially with the sensitive touch-screens that CVS uses, it’s really easy to slip your finger and hit a button by mistake, and then, unfortunately, it’s impossible to take it back. If that’s what happened, they should’ve explained and offered to start the transaction over again, though.

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kaity @ kaityscooking January 10, 2013 at 6:30 pm

whattt i hate that !! i wouldve felt the same way ! even every am i go to DD and it comes to 2.49 and for longest time id give 3 and never got change and was always in a rush until i realized this and now i walk in with 2.50 everytime ! id never do that if i was a cashier people are ridiculous im glad you called !
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MirandaMowbray January 10, 2013 at 8:41 pm

Oh my gosh, that’s ridiculous!! I can’t even believe that. I used to be a cashier at CVS and would NEVER have done something like that in a million years. In fact, I even PAID for people with my own credit card a few times if they were a few cents short. I’m glad you caught on, though. $0.50 is a lot! That would really add up fast.

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Sunnie@ModernGirlNutrition January 10, 2013 at 8:00 pm

That’s so weird about the WF stealing! At least she didn’t steal the cous cous lol
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MirandaMowbray January 10, 2013 at 8:40 pm

Hahaha I know, right? Nobody steals my couscous.

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Allison @ Life's a Bowl January 11, 2013 at 11:59 am

What the heck? I totally agree with you that it was only 7 cents, but that’s still money and who’s to say that she isn’t doing it more often and with bigger amounts of money?! I think you did the right thing, even if it was only for your validation and sense of mind… Hopefully you never have to encounter another situation like that again!

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