Heel Pad Syndrome

Foot pain is a huge part of my life. I’m considered clinically disabled and sometimes have to use a cane or a wheelchair to get around. Here’s the story of my incredibly painful and expensive journey on my way to a diagnosis and, hopefully, a cure…

How Did It Start?

I started noticing my foot pain when I began working for CVS on June 1st of 2010. I didn’t see a doctor until the fall of 2011, because I didn’t realize how serious of a problem it was. I assumed that I was experiencing foot pain because of my weight problem, so I was embarrassed. I wish I would’ve gotten it checked out sooner, because I probably could’ve avoided these past two years of excruciating pain.

At the time of my first doctor’s appointment, the pain was so bad that I would cry after every shift at CVS (and sometimes during). Eventually, I realized that I had to quit my job because I just couldn’t do it anymore. Working was only making my feet worse and making my life miserable. Although I hope that eventually I find a complete cure for my disability, I don’t expect to ever again be able to work in a retail setting. Doctors worry that, even if I am someday pain-free, any type of over-exertion of my feet (such as a retail job) will slowly make the problem reoccur.

Diagnosis

After I had gone through a year and a half of extreme pain, I realized that I needed to see a doctor. I saw my mother’s podiatrist who originally diagnosed me with Plantar Fasciitis. After going through his treatment options with no success, I realized that I needed to see another doctor and get a second opinion.

I went to a few appointments with a neurologist at NeuroHealth and got an EMG test which confirmed that I had Tarsal Tunnel Syndrome. (Do not take this test if you don’t have to – it’s really painful.) He was able to help me get my handicapped parking permit, which is a complete necessity at the University of Rhode Island, where I go to school.

After my EMG test, I started seeing Dr. Greenburg, a podiatrist based in Pawtucket. I also saw two different physical therapists from Physical Therapy Services of RI (I highly recommend that company!)

Treatment

As of now, I’ve been through six months of twice-a-week physical therapy on my feet, but it didn’t help very much and eventually I stopped going after they realized they couldn’t help me. The physical therapy has loosened my muscles and provided me relief for a few hours on the days that I had appointments.

I’ve worn two different foot splints that work to correct your feet during your sleep, but neither made any difference. I’ve committed countless hours to stretching out my foot and calf muscles at home with frozen water bottles, tennis balls, phone books, my boyfriend’s hands, my own hands – but nothing has worked beyond temporary relief.

When I had exhausted all other options, I finally was given cortisone injections into the arches of my feet, a common tool to relieve this type of pain. I experienced a blissful pain-free two-week period before the pain came right back. Repeated cortisone injections would have helped give me temporary relief but wouldn’t have fixed the real problem, so I chose to forgo that option. Also, the injections hurt like hell.

Next, I tried orthotics. Orthotics are shoe inserts that are molded specifically for your foot. They wrap these weird plaster stuff over your feet and then you get your own orthotics a few weeks later! (Only downside is they aren’t fully covered by insurance. These babies cost me $450 out of pocket). Well, the other downside is that they made absolutely no difference. Apparently, they do help a lot of people and they are supposed to be good for your feet whether or not they decrease your pain.

Possibility of Surgery

In the Spring of 2012, I booked a Plantar Fascia surgery with Dr. Greenburg. After hearing my physical therapist express his concern, I went to a different doctor for a second opinion. My new doctor, Dr. DiGiovanni (a Brown University Orthopedic Surgeon who I highly recommend), strongly advised against getting the surgery at that point in time. In fact, he all but came right out and said that Dr. Greenburg had only booked me the surgery to get my money. He said that no self-respecting doctor would suggest having surgery without fully exhausting all other options first.

Currently, I’m furious with Dr. Greenburg. I urge everybody to be very careful about who you let advise you on medical issues! (Another issue I had with him was that he all but promised me that the orthotics were supposed to help with my pain, made me cough up $450, but then when I confronted him about spending all that money on something that didn’t help, he went back on his word and said that he’d never said any such thing. Even though he did.)

The surgery is still on the table, but we decided to try a few more treatments before locking myself into a dangerous procedure that could permanently incapacitate me for life (if something went wrong).

The biggest outcome of that first appointment with my new doctor is that he completely changed my diagnosis. He said that I don’t have Plantar Fasciitis or Tarsal Tunnel Syndrome (previously, I’d been told by more than five doctors that I had PF and three told me I had TTS). I trust him because he is a lot more knowledgable than my previous doctors and he went into great detail about why he came to that conclusion. I also commend him for telling me the truth – that he has no idea what my problem is. Right now I’m still on the road to discovering the cause behind my excruciating pain and how to fix it without a diagnosis.

Click here for a detailed post about this incredibly emotional appointment.

EPAT

Dr. DiGiovanni suggested I try EPAT (Extra-Corporeal Pulse Activation Treatment) – basically, it’s a fancy name for shock therapy. EPAT is approved by the F.D.A, but it’s still very experimental, which means that it’s not covered by insurance (the procedure costs $500 per treatment site on average). It’s so experimental in fact that almost nobody’s heard of it and there’s not even a Wikipedia page that I can link to about this for you! (Click here for a detailed post about my first appointment).

In May/June 2012, I had five treatments in which a specialist rubbed a gel on the underside of my foot and rubbed a tool on the afflicted areas that made a lot of noise and produced “pulses” that are supposed to activate tissue and increase blood flow in the area. It did hurt, but it hurt in such a weird way that I can’t really explain it. The closest thing I can use to describe it is that it’s a little bit like getting a tattoo. The worst part was the night after the treatment, though. The increased blood flow made my feet swell and they were very painful to walk on.

Even though you only get a certain number of treatments, the procedure lasts 3 months. One month of treatments and then two months of recovery before an assessment of its success can be made. I have my assessment appointment at the end of July 2012 when I’ll meet with Dr. DiGiovanni and talk about my options. As of right now, I’ve noticed no change in the amount of pain I have, so I’m very disappointed.

Finally Getting a Diagnosis

On August 2nd, 2012 I had my EPAT follow-up appointment and met with Dr. DiGiovanni to discuss my current situation. After talking about the pain and my symptoms in detail, he was able to give me his professional opinion of what my diagnosis is. I have something called Heel Pad Syndrome. Technically, there’s no test to confirm this condition, so that’s why I said it’s his “professional opinion.”

Here’s a little bit about what it’s all about. Heel Pad Syndrome is a condition that somebody is either born with, or they’re predisposed to and it develops over time. The heel is the part of the body that supports almost all of a person’s bodyweight when they walk, run, or do anything involving their feet. The heel pad (also known as a “heel fat pad”) is a bunch of fatty tissue that protect the heel bone and cushion it during impact. Patients with Heel Pad Syndrome have a decreased amount of tissue making up their heel fat pad. The lack of proper cushioning results in pain when the heel comes in contact with the ground.

Dr. DiGiovanni gave me the bad news that Heel Pad Syndrome currently has no surgical or treatment options – in other words, there’s no cure. Right now, I’m exploring the options of acupuncture, pain clinics, and a silicone heel pad shoe insert in attempt to relieve some of the pain. None of these things are guaranteed to help, and it’s possible that I could simply have to live with this condition for the rest of my life.

After this appointment, I was glad to finally have a name for what has been hurting me for so long, but I also felt discouraged, disappointed, and helpless. In this post, I wrote about the extreme emotions I was having and all of the thoughts that were running through my head.

 

 

My Posts About Foot Pain

 

I would highly advise anybody experiencing heel pain to see a doctor or a physical therapist right away. You do not want to end up like me, going through years of pain. I believe that if I had gone to see a doctor immediately, I could’ve avoided this completely.

 

Disclaimer: I am not a medical professional. Everything stated in this post is merely my opinion about my own personal medical problems.

{ 18 comments… read them below or add one }

Alli July 14, 2012 at 8:48 pm

Hi- I could be writing your story.. But mine started in 1997 when I got my RN and was working the floors for 12 hours.. I was diagnosed w plantar fasciitis .. Did every treatment under the sun and had surgery on my right foot in 1999 ( I was 21) that went well.. Then the left started hurting and I finally had surgery in 2004. That was horrible… Never did good w that. All this time I kept working the floor and dying in pain. It was awful . Time passed- I finally moved back fom las Vegas- to NM ( my home) and dr chad Brady was my miracle doctor! After many treatment ps ( the shock therapy u did.. Also platelet therapy) also I feel like I had 3,425 cortisone injections in both feet… They had me do the nerve test too- and dx me w neuropathy. It was great to finally have a diagnosis!!! They had me see a pain specialist and started me on nerve medication- and within a week- the pain was gone. After. Thirteen. Years. Holy. Crap. My life was back!!!! Awesome!!
I was able to work out, run, aerobics.. So cool – lost 40 pounds- feeling great- so stupid me- signed up for an extreme 5k- warrior dash. Sprained the crap out of my ankle 1/2 thru– sh!t!!!! So now 3 months later .. Having numbness in my ankle, even after PT, had the nerve test done gain (hurt like a mo fo!!!) and the nerve damage is worse- and now I have tarsal tunnel syndrome. So I don’t know what the next step is… I seriously need a foot transplant . My feet suck.

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Maren July 15, 2012 at 12:59 pm

Wow. I had ankle reconstructive surgery after I severed a ligament and tore the other two anterior ligaments in my ankle playing basketball when I was a senior in high school. I graduated high school in 2005 and I had the surgery in August 2010.

This comment is going to be a little long, I hope that’s okay :)

Anyways, I also tore my plantar fascia running track. I haven’t had what you have but I know a torn PF is not fun. When I was deciding about having mine, I really wanted to hear stories from people who had had similar procedures so I’m going to write mine down. Read it or not, it’s just something I’d have wanted.

My foot/ankle specialist wanted me to have surgery from 2005-2010. Because all of the 3 anterior ligaments in my ankle were blown out I had zero stability in that ankle and I sprained it all the time. I’d collapse walking down stairs. Not to mention I played college basketball in that time… don’t ask me how I was able to do it.

I refused to have surgery because it wasn’t making my life miserable. Yes it was painful sometimes and it was hard for me to do some things, but I wasn’t bed bound or anything like that.

In 2010 I was training for a half marathon, went out on a 6 mile run and after 2 miles I was in so much pain I almost had to crawl home. It was finally time to seriously consider surgery because my ankle was insanely inflamed and wouldn’t go back to normal.

My surgery was a 3 hr surgery at a surgery center and it required me to be completely bed bound for 3 months, no weight baring activity on the new ankle. Then I was in a walking cast for 4 weeks and after a walking boot for 2 weeks. Then I started 3 months of physical therapy. The procedure was to take a hamstring tendon (I insisted they take my own, but usually they use a doner) and pin it to the foot, bore 2 holes on my ankle joint and pin the tendon in each hole, then pin it back to the foot.

The really hard part after surgery is the recovery. My right leg completely atrophied so I had to completely rebuild all the muscles on that side of my body. 2 years later and I still get sore only on that side after workouts. Physical therapy is a must. If I hadn’t done it I wouldn’t be able to run today, I’d have a permanent limp, and I’d never be able to jump.

Now… after all that, this is what I really wanted to say, lol. Surgery was mentally the hardest thing I’ve ever done and I wouldn’t just recommend to people but it was 150% the right choice for me. Even after a successful surgery your new ankle (or foot, or whatever it is) is still not “normal”. It’s just different. My ankle get’s sore when before it didn’t. Movements are different. It’s not like surgery makes your body exactly like the uninjured one. It’s still different.

If you ever have questions or want to talk to someone who’s (kinda) been there, feel free to ask me. I know you’ll make the right decision.

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Chris waddington July 16, 2012 at 2:12 pm

My problem is this, – I work at a warehouse and im 20, I use a machine called double pallet jack (DPJ) . Currently loaded 300+ boxes on my pallet and was almost done, i was getting off the machine and my arm slid down the accelerator and my ankle was on the floor, i ran over my ankle with a 12000 pound machine.

I went to get an xray and a bone scan and they both came up negative with no problems, My first doctor (x-ray) said i have Plantar fasciitis. Being a warehouse they cover wsib, Plantar fasciitis was not accepted, and was left to drive from doctor to doctor to try and get some more information, my doctor was currently on vacation and was left with nothing, i also drive a manual car and i find it is very painful and weak and find it hard to press.

Just today i was looking on the internet of what my symptoms could be, and tarsal tunnel syndrome is exactly what it feels like. and my doctors have said it is also a crush injury, and nerve damage, and cant seem to go on the internet : / i should be a doctor… i have also got this lower back problem and my left leg is becoming more weak as these months and weeks go on. i dont know how long i will be injured for, but if you are in the same position i am in – it sucks.. you cant do anything you use to do, when i go to the pubs with my friends, i find myself always in the back, smoking a lot, its because very stressful. and i bought my car this year as well (mini cooper) and hit my own friends car because i had no power in my foot and we no longer talk anymore and he was a great friend, almost depressing really. Find myself drinking a lot of alcohol lately because it soothes the pain and drink my self to a stoop. I guess 20 years old is the most stressful part of your life.

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Kim November 29, 2012 at 11:42 am

Oh my gosh, Miranda! Your story is almost identical to mine! I am a Retired RN, not by choice. I had to quit working in 2002 because of a collapsed arch. I searched long and hard for a surgeon, and had Posterior Tibial Tendon repair done in 2008. Yes, I waited that long, my podiatrist said the surgery is often times unsuccessful. The surgery repaired my arch, but left me with chronic, intense heel pain. I’ve had every treatment under the sun. Extensive PT, orthotics, night splint, $3000.00 pharmateuctical cream, tens unit, ultrasound treatment, shock wave therapy, lyrica for nerve pain, nerve conduction study, MRI and probably some others I’ve forgotten. I recently went to another foot surgeon and with one simple test I feel confident I have Tarsal Tunnel Syndrome. He did the tinel (?) test where he flicked the area below my ankle and above my heel and I had a shock wave, and burst of pain spread through my foot and leg. I will be seeing another foot surgeon for a second opinion, but I feel 99% confident in his diagnosis. I plan to have surgery ASAP after the holidays. My life has been miserable for too long! Thanks for sharing your stories everyone. People just don’t understand the severity of this type of pain.

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MirandaMowbray November 30, 2012 at 3:03 am

You’re right… it sounds like we’ve gone through almost exactly the same things! I hope that the surgery works. From what I’ve heard, it is very risky and dangerous! But if it works, that’s amazing and I’m so happy for you. So many different doctors have told me so many conflicting things that I’m not even convinced that I don’t have Tarsal Tunnel Syndrome anymore. There’s some kind of nerve damage, I know that much. I do think you’re right on your last point. I’ve never felt more excruciating pain in my whole life. The pain that I experience 24/7 is consistently worse than the pain I went through when I broke my foot as a teenager. I really hope that your surgery works! It would make me feel better just knowing that somebody who has gone through similar things has found relief somehow.

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Kim November 30, 2012 at 9:21 am

I will keep you posted Miranda!

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Kim December 10, 2012 at 7:19 pm

Miranda, have you had a nerve conduction study done? I had one done in May, and took the results, along with my MRI results to my 2nd surgical consult today. I have lumbosacral radiculopathy which causes impingement on the nerve that affects your foot. Please ask to have one. The foot surgeon I saw today has referred me to a neurologist, and will not consider surgery unless the possibility of this being the root cause is ruled out. So, although I’m still in pain I feel hopeful that I am getting closer to the cause and hopefully the correct treatment. Surgery should always be the last resort…..

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MirandaMowbray December 10, 2012 at 7:31 pm

I don’t really know what that is, but it sounds a lot like an EMG… what’s the difference? I’ve been to a neurologist, so I think (or, at least, I hope) that they would’ve ordered that test for me if they thought it was something I should get. I’m planning on going to a big clinic in Boston soon, so I’ll ask about it when I’m there.

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Nicole December 8, 2012 at 6:20 am

Wow – quite a story. I broke my heel a few years ago – cracked in 1/2 – and had problems with movement for a few months. I’m sorry to hear yours is something that doesn’t have a current cure. Sounds like you’re taking it all in stride.

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Kristi December 22, 2012 at 12:58 am

My story is so.much like your’s it’s…. I want to know where to go from here. I need some help. I can’t hardly walk. It’s Dec 21st. I have no Christmas up or boughten one Christmas present because I am in too much pain to do any of it. where do I go from here?

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james December 26, 2012 at 8:08 am

I read your story and I also agree that don’t go for one doctor just consults with other doctor’s too so that you can take a good decision related to your health.

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Hal Cone January 3, 2013 at 8:17 pm

I have had similar experiences with my heel pain for over a year this time. Been to several different foot doctors and they all work from the same book. They really are just technicians and not true doctors. Sorry but that’s how they all act.

The best relief for my heels is to use the “shape-up” LIV shoes from Skechers. They take some of the stress off the heels.

You may find that the heel pad syndrome is not the answer as well. I don’t know the answer but I’m now researching nerve issues. This could be a nerve problem in the heel because the pain does not really go away with rest, taping, stretching, inserts, etc.

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Leena January 8, 2013 at 3:28 am

Hi Miranda,
After reading about your journey to your diagnose I had an idea… It might sound crazy, but I am curious to see if it helps. I originally found your blog looking for a recipe then decided to read your blog. Anyways I have a Reicepe that is AMAZING and from what I hear very healthy. I make this dish out of cows feet that my family and friends LOVE. It does not sound good but tastes incredibly. Cows feet have a lot of collagen. Collagen supports the skin . bones, hair , finger nails, and cartilage in the joins, so it does not deteriorates that fast. My husband swears it helps his aching feet.

If you want the recipe please let me know…

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MirandaMowbray January 8, 2013 at 4:08 pm

Haha… that’s pretty weird! Thanks for the thought, but the problem is actually in my nerves, ligaments, and muscles — not my bones or cartilage. But next time I go to the doctor, I’ll see what they have to say about it.

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TM January 15, 2013 at 9:08 pm

I completely understand! My problem was diffferent in the fact that I have ad several plastic surgeries involving skin grafting over my entire right foot to remove a cancerous birth defect. Fat pad syndrome can be caused by eitner genetics, injury or trauma to an area. My pain is so severe that I can’t step flat at all. Even pushing on area with my hand causes pain. I was reffered to pain mngt doctor via my reconstrutive surgeon because the surgery that can be doone {a full muscle flap graft} is pretty risky and major recovery time along with pretty bad scarring. I will say to you that I have tried pain meds, gels, creams and even a spinal block with no success. I visited an very highly recommended acupuncturist in my town and was told that it most likely would not help. He wanted to try 8 treatments and said though it might not help but it could not hurt.. I will say why waste my time, especially since it is not covered my insurance. The last option I have is to try botx treatments that could add a little extra padding. After that no other options except for the possible surgery. I do have a question..do you have little fatty bumps on the back of your heel?

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TM January 15, 2013 at 9:25 pm

To add I have also had very painful steriod injections. My surgeon was able to tell me right away that is was a fat pad issue. He did not give me all this hoopla about it may me one thing or another or another. He was pretty much right on. You can even see how thin my heel is. It liking walking with full weight on your knee caps all day. I will say that wearing boots with higher heels kinda helps since the weight seems to be put more towards you foot my your toes. I am no specialist but you kinda know what helps from trial an error. If the botox injections work I will repost as a possibility for people to try. Foot pad syndrome is not a nerve problem. No amount of pain killers, creams, are gonna repair it. I am 33 and even tried to lose weight in hopes it would help. I lost 41 pds and am down to 127 and still have several pain. I was told that even if I got down to 100 pds the problem would not go away. I am keeping my fingers crossed for botox. If that does not work then back to the surgeon I go…this is been a a year long battle of treatments and meds and I am ready for results!

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Lulu January 17, 2013 at 10:09 pm

I know your feeling. I have been working in retail for almost 20yrs and also 7yrs walking long distance because i dont drive to and from work and just the past 3 yrs have been having problems with my feet. Having heal pain in both feet and along the foot and also getting tingling in the ankle to half the leg. Have gotten 2 cortozine shots and it just comes back. have done icing. taking ibprofen, and still comes back. I have even have to buy shoes like every 4 months. which i cant afford. Just alone even to see my doctor i barley can afford the copay. i dont know what else to do. I need money to support myself and my mom who is disabled or we will be living on the streets. I just need some relif of this pain.

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Teresa February 13, 2013 at 5:16 am

I am reversing my tarsal tunnel syndrome naturally. I was misdiagnosed twice and spent a ton of money on treatments that didn’t work. I refused surgery and pain medication. I know that pain is a way of telling me there is something wrong and I was more interested in finding out. When I began having knee and wrist pain, I knew I was not dealing with a foot issue. After much research and plenty of alternative natural therapies, I found what worked for me. I read the book alkalize or die and tested my ph levels. My body was acidic. Disease thrives in an acid body. I gave up meat, dairy, and alcohol because all these things cause the body to become acidic. I found some relief of pain from those changes. More research lead me to have my old dental fillings removed because they leach mercury into the body and cause acidity. This is a controversial subject to most dentists and you have to be very careful about choosing who performs this procedure as if done incorrectly it can cause harm. Dr Mercola has an article about this subject. My knee and wrist pain are all gone. I also sleep on a grounded bed sheet. I read a book called Earthing that explains what that means as well as an article from Dr Mercola. My foot pain has gone down considerably. Never stop searching and never give up.

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